DIGITAL DEPOSIT SERVICES IN COMMERCIAL BANKS AND THEIR ACCOUNT
Keywords:
Digital deposit services, commercial banks, account offerings, suggestionsAbstract
This article delves into the realm of digital deposit services offered by commercial banks, investigating the range of account options available to customers in the rapidly evolving digital landscape. The study employs a comprehensive approach, including a literature review, an examination of methods employed by banks, and an analysis of results to provide insights into the current state of digital deposit services. The article concludes with discussions on the implications of these findings and offers suggestions for the future enhancement of digital banking services.
References
A. Wright, and P. De Filippi, “Decentralized blockchain technology and the rise of lex cryptographia”, Social Science Research Network Electronic Journal, 2015. DOI: 10.2139/ssrn.2580664
C.I. Mbama, and P.O. Ezepue, “Digital banking, customer experience and bank financial performance: UK customers’ perceptions”, International Journal of Bank Marketing, 2018, vol. 36(4), pp. 230-255. DOI: 10.1108/IJBM-11- 2016-0181
K.J. Trainor, J.M. Andzulis, A. Rapp, and R. Agnihotri, “Social media technology usage and customer relationship performance: a capabilitiesbased examina tion of social CRM”, Journal of Business Research, 2014, vol. 67(6), pp. 1201-1208. DOI: 10.1016/j.jbusres.2013.05.002
E.A. Borkova, K.A. Osipova, E.V. Svetlovidova, and E.V. Frolova, “Digitalization of economy on the example of banking system”, Kreativnaya ekonomika, 2019, vol. 13(6), 1153-1162. (In Russ.). DOI: 10.18334/ce.13.6.40734
F. Khanboubi, A. Boulmakoula, and M. Tabaa, “Impact of digital trends using IoT on banking processes”, in Proceedings of 10th Internatinal Conference on ANT, 2019, pp. 77-84. DOI: 10.1016/j.procs.2019.04.014
A.B. Youssef, S. Boubaker, B. Dedaj, and M. Carabregu-Vokshi, “Digitalization of the economy and entrepreneurship intention”, Technological Forecasting and Social Change, 2020. DOI: 10.1016/j.techfore.2020.120043
A.V. Thakor, “Fintech and banking: What do we know?”, Journal of Financial Intermediation, 2019, vol. 41, pp. 3-13. DOI: 10.1016/j.jfi.2019.100833
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.