THE IMPACT OF TOTAL QUALITY MANAGEMENT ON FIRM PERFORMANCE: CASE STUDY OF HAMOUD BOUALAM IN ALGERIA

Authors

  • Meriem Boulifa The Faculty of Economic, Commercial and Management Sciences, University of Echahid Hamma Lakhdar, Eloued, Algeria
  • Meriem Djeradi The Faculty of Economic, Commercial and Management Sciences, University of Echahid Hamma Lakhdar, Eloued,
  • Nadjoua Rahal The Faculty of Economic, Commercial and Management Sciences, University of Echahid Hamma Lakhdar, Eloued, Algeria
  • Hakima Ghouar The Faculty of Economic, Commercial and Management Sciences, University of Echahid Hamma Lakhdar, Eloued, Algeria

Keywords:

Quality management, firm performance, Hamoud Boualam, Algeria

Abstract

The contribution of total quality management (TQM) is extremely valuable for organizations to overcome inside and outside challenges. The aim of this study to understand the impact of quality management on firm performance. Through conducting a case study of Hamoud Boualam Company, the findings show there is a positive impact of quality management on firm performance. Limitations and recommendations for future studies are provided.

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Published

2022-04-28

Issue

Vol. 9 (2022): WBML

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to Cite

THE IMPACT OF TOTAL QUALITY MANAGEMENT ON FIRM PERFORMANCE: CASE STUDY OF HAMOUD BOUALAM IN ALGERIA. (2022). World Bulletin of Management and Law, 9, 101-109. https://scholarexpress.net/index.php/wbml/article/view/885